Business, Host & Brand Support
Thoughtful support for hosts, property partners, and businesses who care about experience, presentation, and consistency.
NOVA works behind the scenes to help spaces, brands, and client experiences feel intentional — without adding complexity or the need for in-house staff.
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Coordination of welcome moments, thoughtful touches, and in-stay support that help guests feel genuinely cared for.
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Oversight of preparation between stays, restocking, and coordination to ensure properties feel ready and consistent.
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Sourcing and coordinating trusted local vendors — from cleaning and maintenance to experiences — so you don’t have to manage every moving piece.
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Relationship-based assistance for hosts and managers looking for reliable, local support they can trust.
Designed for hosts and property managers who want their homes and rentals to feel prepared, cared for, and guest-ready at all times. NOVA provides hands-on support that enhances the guest experience while easing the operational load.
Property Managers & Short-Term Rental Hosts
This offering is ideal for hosts and managers who want elevated care without adding more systems to manage.
Small Businesses & Local Brands
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Support with business cards, printed materials, signage, vinyl decals, menus, labels, and other brand-facing touchpoints.
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Assistance with seasonal campaigns, promotions, launches, and brand moments — from concept to execution.
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Help with content planning, visual direction, and creation of brand-aligned graphics or assets for social platforms.
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Support with planning, coordinating, and hosting brand events, pop-ups, or gatherings that connect your business with its community.
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Curated gifts, welcome pieces, or client appreciation moments that extend your brand beyond the transaction.
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Connecting you with trusted designers, printers, installers, photographers, or collaborators as needed — and coordinating the details.
Created for founders, creatives, and local business owners who want their brand presence to feel cohesive, polished, and intentional — without building a full in-house team.
This offering is ideal for brands that want thoughtful design support, creative execution, and a trusted partner who understands both aesthetics and logistics.
Our Process
Inquire with Intention
You begin by sharing a bit about what you’re looking for through our inquiry form. This helps us understand your needs at a high level and determine the best next steps.
Clarify & Align
After your inquiry, we gather more details and review your information carefully. From there, we connect to walk through your goals, timing, and priorities — ensuring we’re aligned before moving forward.
Plan with Purpose
Every engagement is different. We outline a realistic, thoughtful plan tailored to your needs, whether that’s one-time support, a defined project, or an ongoing partnership.
Execute with Care
Once aligned, NOVA handles the details with consistency, discretion, and attention. Our goal is for the process to feel seamless — and for you to feel confident things are being handled well.
A Note on Partnerships
Support in this area is often ongoing and collaborative. NOVA works best as a trusted extension of your team — adapting as your business or property evolves.